FAQ
  • Login/Sign up

  • How do I signup/register on this site?

    On clicking the Sign In button on the page header, you’ll be redirected to the login page. In that page, you can click on the signup tab and join us.

  • Can I signup using facebook or google?

    Yes, you can sign up using facebook or google. To make it easier for our users, we've added those signup options as well.

  • How do I Login / Sign In to this site ?

    On clicking the Sign In button on the page header, you’ll be redirected to the login page. In that page, you can login using your credentials.

  • Can I login with facebook or google credentials?

    Yes, you can login with facebook or google credentials. To make it easier for our users, we're offering these third party sign in options as well.

  • What is the use of ‘Keep me logged in’ check box?

    When you click on the ‘Keep me logged in’ check box, your user name and password will be stored in the browser cache. The next time when you login, you need not enter your credentials as it will be taken from the browser’s cache. You can login directly by clicking on login button.

  • What I have to do if I forgot my password?

    First navigate to the Sign In page. There you can a link called ‘Forgot password’ just below the login button. On clicking that link, you’ll be redirected to the forget password page.

  • How do I reset my password?

    In forget password page, you've to provide your registered email Id and click ‘SEND OTP TO MY EMAIL’. You will get an OTP to your registered email id, and with that OTP, you can continue to reset your password.

  • What is the use of signing up with this website?

    Provisions are provided to save the important articles, jokes, valuable information, inspirational quotes are available. You can easily access all those details from ‘My Profile’ section. Also, only the signed-in users can store /maintain his/her or even their loved one’s complete health record details.

  • My Health Record

  • What is ‘My Health Record’ section?

    ‘My Health Record’ is the destination to all your health records. From your BMI to many health risk assessment calculations, you can keep track very easily here. We also had given a provision to store your family members’ and friends’ details here. It will help you to care your loved ones health as well.

  • Can I add other member information to ‘My Health Record’ section?

    Yes, you can add other member details whom you want to care/keep track/monitor such as friends, children, parents, neighbors, etc.

  • What can I do with ‘Manage Detail’ link?

    In the manage detail page, you have a link to add other members and you can maintain their personal health records and information.

  • How to update the existing information?

    In manage details page, select the user name in the dropdown for whom you want to update the existing information. Then click on the edit button on the corresponding section to update the information.

  • Home Page

  • What is the use of tiles displayed in the home page?

    All the important and the most searched categories are displayed as tiles. It will help you to filter the articles you want to see. For example, if you want to read only dental health related articles, you can click on the dental tile; it will redirect you to ‘Being Healthy’ page with only the particular articles. Meaning you will get only dental health related articles.

  • What is ‘MOST VIEWED’ section?

    We will display the top seven most viewed articles in the week and the month. When you click the ‘More’ button, it will redirect you to the ‘Being Healthy’ landing page. It will have ‘most viewed’ option being selected in the filter.

  • What is ‘LATEST DISCUSSIONS?

    In this section, the recent posted forum questions.

  • What is ‘Poll’ section?

    In the poll section, you can vote your opinion for the questions asked. Also, you can see the other poll question & result details.

  • How do I check the other poll results?

    In the poll section, click on ‘View Other Poll Results’ link just below the vote button to see the other poll results.

  • What is the use of ‘Twitter’ section?

    In the twitter section, useful and trending tweets will be displayed for the ‘theMediHealth’ users.

  • What is the notification bell icon in the header?

    Customized messages for ‘theMediHealth’ users are displayed here, such us first time login text, birthday wishes, etc.

  • Being Healthy

  • How to apply filter on ‘Being Healthy’ page?

    You can select any of the main categories such as diet & fitness, hair loss, pregnancy, sex & relationship, dental health, dog, cat, etc. Also you can see them in the order of filters such as recently uploaded, older, most viewed and top rated articles.

  • How many articles will be displayed on page load?

    By default, 16 articles will be displayed in the being healthy home page.

  • What is the use of pagination here?

    On page load, we will only display 16 articles. To see more articles, you can either use pagination or load more option.

  • What is ‘Related Articles’ section?

    Each article will have corresponding tags such as hair loss, diet, dental, knee pain, etc. Based on that tag, we'll display it's related articles. Latest articles will be displayed first.

  • What is most viewed section?

    We'll display the top seven most viewed articles in the week and the month. On clicking ‘More’ button, it should redirect you to ‘Being Healthy’ landing page with most viewed option selected in the filter.

  • What is the use of ‘Add to Favourite’?

    If you feel that you might need to refer / read any article from the the site in the future, you can add it to your favourites page. This functionality is available only for the logged in users. After logging in, you can visit ‘My Profile’ section where we have a link to your favorite page to see the saved articles.

  • What ‘Was this article helpful’ does?

    If you feel the article you have read is helpful or you liked the particular article, you can click the like button. It will also help you to filter most liked articles.

  • Health Conditions

  • What is ‘Health Conditions’?

    In the health condition section, you can see the most common diseases and the complete information regarding the any particular disease. We've managed to give the details from a user’s point of view by avoiding too many unnecessary details which may confuse or discourage a user to continue using this website.

  • Where can I check all the health conditions details?

    On the main header, under ‘Health Conditions’ section, we have a link called ‘View all’ which will redirect you to health conditions home page. There you can find all the health conditions details.

  • What is ‘Most viewed health condition’ section?

    In this section, most viewed health conditions will be displayed.

  • Forum

  • What is the ‘Forum’ section?

    This is the section where users can post their queries/doubts to get answers from the other users of the site. You can also post your health related stories/incidents/information that you think would help the other users who use this section.

  • How do I post my queries?

    There is a button called ‘Post your queries’ on the top right side of the forum home page. On clicking that, a user can post his/her queries. Any user can post their queries and discuss with theMediHealth users. Please do not post any questions which the other users may think as inappropriate

  • How do I reply to the post?

    On the forum home page, we've a reply button under each query. On clicking the reply button, you'll get a pop-up and there you can submit your replies.

  • How do I read all the replies to that particular question?

    On clicking any question, it will redirect you to its corresponding details, where you can find all its replies.

  • What is the use of tags?

    It will help you to filter a particular category. For example, if you want to read similar questions on hair loss topic, there you can apply filter with the category as Hair loss.

  • How should I choose the tag for my question?

    While posting your queries, we've a text box where you can enter your tag. You can select multiple tags for a question as well. For example, if you want to post a query on hair loss for female, you can choose tags such as Female and Hair loss.

  • Can I apply filter in the forum section?

    Yes, you can apply filter in the forum for MOST VIEWED, OLDEST and NEWEST discussions. On the top right corner of forum home page, we have a dropdown box to choose the categories.

  • Can I delete my replies?

    Only a logged in user can delete their replies. If you had posted as a guest, then you cannot delete the posts.

  • Can I delete the questions I post?

    Only a logged in user can delete their questions. If you had posted as a guest, then you cannot delete the posts. By deleting the question, all its related details (replies) will also be deleted.

  • What is ‘Unanswered Questions’ section?

    Recently posted questions which are not answered by any will be displayed here. Any user can answer the questions in that section.

  • What is ‘Top Experts’ section?

    Most active users in the forum section will be displayed here.

  • What is ‘Related Questions’ section?

    Based on the question/query’s tag, ‘Related Questions’ section will be displayed. For example, if you had clicked a ‘hair loss’ question, then in this sections, all other hair loss related questions will be displayed.

  • What is the use of pagination here?

    Pagination will help you to navigate to the page you want so that you can read the questions and answers in that particular page.

  • What is the use of ‘load more’ button here?

    We will display only 20 questions per page. If you want to read more questions, then you can either use pagination or load more option. By clicking on load more, we will display the next 20 questions on the same page.

  • What is the use of ‘Jump to page’ button here?

    If you directly want to jump to the 25th page instead of using pagination, you can directly click the page number and jump to that particular page.

  • GoGreen

  • What is in the GoGreen home page?

    Articles related to 3Rs, pollution, gogreen facts, importance of trees, how we can save electricity and a lot more can be seen in the gogreen home page.

  • What is ‘GoGreen Beginner’s Certificate’?

    This is a certification process to check a user’s knowledge on the Go Green facts and the environment. In other words, it is way in which we help people to know about our environment and the importance of ‘GoGreen’ principles. Only a logged-in member can take this certificate.

  • What is ‘GoGreen Champion’s Certificate’?

    This is a certification process/activity in which a user can participate and perform the tasks requested to win the certificate. In other words, it is way in which we wanted people to help our environment and to follow the ‘GoGreen’ principles. Only a logged-in member can take this certificate.

  • How many attempts are allowed for quiz?

    There are no limitations on number of attempts you can take the quiz.

  • Humor

  • What is in the ‘Humor’ page?

    In the humor page, you can see lots of jokes posted – both by us and from themedihealth users. It is an attempt to make our users relax.

  • Can I apply sort on the jokes?

    Yes, you can apply filter which is available on the right top corner of the page.

  • How to post jokes to this site?

    On the left corner of the humor page, we have a button with name ‘post your jokes’. By clicking on that button, you will get a pop up to submit your joke. It will be published only after a review from the admin. Admin reserves the right to add/delete your jokes without any prior notice.

  • Can any user add jokes to the site?

    No, only a signed-in user can post jokes in the site. Please make sure the jokes are appropriate and do not hurt anyone by any means. Admin reserves the right to add/delete your jokes without any prior notice.

  • How can I share the jokes?

    You can share the jokes to social media networks such as facebook, twitter and google+ via the corresponding icons present in the humor page.

  • What is the heart and hand icon below each joke?

    By clicking on the heart icon, that particular joke will be added to your favorite page. If you like a joke, you can click the hand symbol to show the same, and it may help us to filter the most liked jokes as well. Both the options are available only for logged in users.

  • Inspirational Quotes

  • What is in the Inspirational Quotes page?

    In the inspirational quotes page, you can see lots of quotes posted – both by us and from themedihealth users. It is an attempt to inspire our users with the words from famous and great personalities.

  • Can I apply sort on the inspirational quotes?

    Yes, you can apply filter which is available on the right top corner of the page.

  • How to add my Inspirational Quotes to this site?

    In the inspiration quotes page, we’ve a button with name ‘Post your Inspirational Quotes/Stories’. By clicking on that button, you will get a pop up to submit your quotes/stories. It will be published only after a review from our admin. Admin reserves the right to add/delete your quotes without any prior notice.

  • Can any user add Inspirational Quotes to the site?

    No, only a signed-in user can post quotes in the site. Please make sure that the quotes are appropriate and do not hurt anyone by any means. Admin reserves the right to add/delete your quotes without any prior notice.

  • How can I share these Quotes?

    You can share the quotes to social media networks such as facebook, twitter and google+ via the corresponding icons present in the humor page.

  • What is the use of heart and hand symbols below each Quotes?

    By clicking on the heart icon, that particular quote will be added to your My Favorites page. If you like a quote, you can click the hand symbol to show the same, and it may help us to filter the most liked quotes as well. Both the options are available only for logged in users.

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